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We understand that sometimes you need to return merchandise. To avoid disappointment, we want to make you aware of our returns policy.
Returns must be:
Sorry, but we cannot accept returns for the following items:
Most items may be returned for a full refund within 7 days of purchase, provided they are unopened and accompanied by original receipt
If a product has been opened, it may be eligible to be returned within 7 days. The product must be in mint, re-sellable condition along with all the original packaging and accessories. A restocking fee of 5% will apply.
Opened software cannot be returned due to copyright laws, unless the manufacturer offers a satisfaction warranty. See in store for details.
If a product is defective, it can be replaced or repaired (depending on manufacturer) if returned within 7 days. After this, the manufacturer's warranty applies. See in store for details.
Earbud style headphones can't be returned once opened for hygienic reasons.
Most non-textbook items can be returned for a full refund within 7 days of purchase, if accompanied by original receipt and in mint condition.
The following items cannot be returned: